Beware of Callers Impersonating SCU Credit Union

Fraudsters are becoming increasingly sophisticated in their methods to deceive individuals into divulging sensitive information. One such tactic is “spoofing” – a technique where scammers disguise their identity by making a phone call or text message appear to come from a trusted source, such as SCU Credit Union.

Understanding Spoofing

Spoofing can make a call or text seem legitimate, displaying a familiar name or number on your caller ID. It’s designed to trick you into answering, creating an opportunity for scammers to manipulate you into sharing confidential details.

Red Flags to Watch Out For

Be cautious if you’re being pressured for information with a sense of urgency. Scammers often create a false emergency to make you act quickly without thinking. Remember, legitimate organizations understand the importance of security and would never rush you to provide personal information.

Steps to Protect Yourself

Verify: If you receive an unexpected call from SCU Credit Union, hang up and call back using a number you trust, such as the one on the back of your card or our website.

Guard Your Information: Never give out personal information unless you initiated the contact and are certain of the recipient’s identity.

Stay Informed

Keep up to date with the latest security alerts and education provided by SCU Credit Union.

What to Do If You Suspect Fraud

If you suspect you’ve received a fraudulent call or message.

Do not engage with the caller or texter.

Report Immediately: Contact SCU Credit Union directly to report the incident.

Monitor Your Accounts: Keep an eye on your accounts for any unusual activity.

Remember, SCU Credit Union will never contact you to request sensitive information like your PIN, account numbers, Social Security Numbers, or online banking passwords. If you receive a call or message asking for such details, it’s a red flag.

For more information stop in at one of our branch locations for assistance or reach out to our member service call center at 781-784-7725 or toll free at 1-877-661-3300.