IMPORTANT: Our traditional Telephone Banking service is being discontinued on Thursday, May 1st, but don’t worry! We’re excited to introduce Sharon, your new virtual assistant. Sharon offers the same great service as Telephone Banking, available 24/7, with voice navigation instead of touch. Call 877-661-3300 or click here for more information.

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Preventing Account Fraud

To Our Valued Members,

As a SCU Credit Union member, your security is a top priority of ours. Our goal is to minimize your exposure to risk and the impact of any fraudulent activity on your credit union accounts. Please review the following information to help prevent fraud on your account:

  • SCU Credit Union will never call, text or email you and ask for your Online Banking credentials or a Secure Access Code (SAC).
  • Be cautious of any communications that request you to verify personal information, such as login credentials or account details.
  • Read these tips on how to avoid phishing scams
  • If you have an SCU Debit Mastercard®, review how EnFact Fraud Detection works and how you can confirm a text or call is really from our Fraud Detection Center.

If you receive a suspicious communication regarding your SCU Credit Union account, please call us at 1-781-784-7725 or 1-877-661-3300.



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